Engraved Pet Memorials Frequently Asked Questions

What process is used to engrave your pet memorial stones?
We use a sand blasting, or sand carving, process. The technology is not new. It has been used in the headstone and monument industry for many years. What is different about Rock-It Creations® is that we take the extra time in material selection, preparation, and engraving that makes our products second to none in quality.
Are your pet memorial stones real?
Yes, we hand select all natural river rocks, from various locations throughout the United States. Because our rocks are all natural they do have unique markings and patterns that mother nature has created.
Can you engrave my own artwork or designs into pet memorial stones?
Usually, but we need to see the artwork first. We have done an amazing amount of custom designs (basic to complex), personal graphics and drawings to graphics from pictures of people and animals, etc. In offering this service, however, we must reserve the right to review the requested artwork before committing to (or waiving) the one-time set-up fee of up to $45.00. After the initial set-up, a file containing your artwork will be created for you and your future needs, hence, the fee is one-time.

Sometimes getting the artwork to the point where it can be nicely engraved can take a lot of our time. It often involves enlarging or reducing some details and deleting some of the very small detail to engrave the artwork in a tasteful fashion. Providing us with good clear black-on-white (preferably camera-ready) artwork simplifies the conversion process on our part saving time and money.

Can you help me design my pet memorial stones?
Certainly! Just let us know what you have in mind and we’ll do our best to get it done to perfection.
What are the limitations to what can be engraved into a pet memorial stone stone?
We try not to place limitations on the exact number of letters, numbers, designs, etc. What we ask is that our customers understand that the more one attempts to place on a stone, the smaller everything tends to get. Most of the time, less is more. What we mean is that, many times, it is better to figure out exactly what you want to say and keep it simple. You get more bang for your buck that way.

Our goal is to make all of our customers happy and give them a keepsake they will take pride in and cherish for many years to come.

Can I select the color, shape, etc., of my pet memorial stone?
Because we use hand selected, all natural river rock we are limited by such things as color, shape, etc. You can give us an idea of what you are looking for. We will do our best to find something close to what you want, if it is possible. We strive to meet each customer’s needs if we possibly can
How long will it take to receive my engraved pet marker?
Our normal turn-around-time for completion of orders is 2-4 weeks, depending on our workload. If you need your stone by a certain date, please let us know at the time of your order.
What is your return policy for your pet memorials?

It is our goal to satisfy each and every one of our customers. We do send a layout for your approval, so our expectation is you will be satisfied with your finished stone. Returns, if it comes to that are on a case by case basis.

Return customers are very important to us. So, rest assured that we will correct any mistakes made by us on any pet memorials we create.

Can I see a layout of what will be engraved into my pet memorial BEFORE the stone is cut?
Yes we will always send a layout before we engrave your stone. This is your opportunity to ensure your stone looks like you envisioned it, and to make sure there are no typos or mistakes. Once you approve your layout we will begin the engraving process.

Create Your Pet Memorial

At Rainbow Bridge Pet Memorial engraved stones, we strive to provide you with unparalleled quality in engraved pet stones. When you purchase pet memorials, pet garden stones, or personalized pet gifts from us, you can be assured that we have spent the necessary extra time and care to create a high quality pet memorial stones that are second to none in quality.